Outage in ZoomInfo
GTM Studio Audiences
Resolved MinorIncident Report
Summary AI Generated
ZoomInfo experienced a 4.1-hour outage affecting GTM Studio Audiences, preventing users from running enrichment, refresh, and initial ingestion operations for their audiences. The issue was traced to a third-party vendor problem that ZoomInfo's engineering teams escalated for resolution. The vendor implemented a fix that fully restored all GTM Studio Audiences functionality.
We are aware of an issue impacting users' ability to run enrichment, refresh, and initial ingestion for audiences in GTM Studio. Our Engineering teams are actively investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/20/2026 07:27PM
Our third-party vendor has implemented a fix and services are fully restored.
MONITORING
3 days ago - at 04/20/2026 06:40PM
Our third-party vendor has implemented a fix, and the issue with running enrichment, refresh, and initial ingestion for audiences in GTM Studio should now be resolved.
We will continue to monitor results and updates with our third-party vendor to ensure no additional issues are identified.
INVESTIGATING
3 days ago - at 04/20/2026 03:23PM
We are aware of an issue impacting users' ability to run enrichment, refresh, and initial ingestion for audiences in GTM Studio. The issue appears related to a third party vendor and our Engineering teams are actively investigating and escalating the issue.
INVESTIGATING
3 days ago - at 04/20/2026 03:20PM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 04/20/2026 03:19PM
We are aware of an issue impacting users' ability to run enrichment, refresh, and initial ingestion for audiences in GTM Studio. Our Engineering teams are actively investigating the issue.
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