Check if Citrix is down, official outages, user-reported issues, and outages map.
Citrix is having a minor outage
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 83 incidents since started monitoring Citrix status in April 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Citrix outages and also issues that we're started by a spike in crowdsource reports.
Date | Incident | Duration |
---|---|---|
Oct 20, 2025
09:40 AM UTC
|
Major
We are currently investigating an issue preventing customers based in the US region from launchin...
|
about 3 hours |
Sep 25, 2025
11:20 AM UTC
|
Minor
Citrix DaaS users using Gateway Service may be experiencing session disconnections or latency in ...
A subset of Citrix DaaS users using Gateway Service may be experiencing session disconnections or...
|
7 days |
Aug 27, 2025
12:58 AM UTC
|
Major
A subset of EU DaaS customers may experiencing issues launching apps and desktops or access...
|
about 5 hours |
May 14, 2025
07:01 AM UTC
|
Minor
Impact:Citrix Gateway Service is currently experiencing issues in Sou...
|
about 8 hours |
Apr 17, 2025
05:12 PM UTC
|
Minor
Citrix DaaS is currently experiencing issues that could impact end-users for customers leveraging...
|
36 minutes |
Apr 11, 2025
08:09 PM UTC
|
Minor
Impact:A subset of Citrix DaaS CSP/Partner customers are currently experiencing issues that ...
|
about 1 hour |
Apr 01, 2025
10:08 AM UTC
|
Minor
A subset of EU DaaS customers might be experiencing issues launching apps and desktops or accessi...
|
about 5 hours |
Mar 05, 2025
12:14 PM UTC
|
Minor
Citrix Engineering has identified and applied a mitigation and are continuing to monitor
|
about 2 hours |
Jan 16, 2025
07:42 AM UTC
|
Minor
We have identified the cause of a problem affecting end user login and launch for Workspace in th...
|
about 1 hour |
See what users are saying about Citrix issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Bas - Date Reported: 20/10/2025. Time Reported: 07:35 a.m. Dear Sir Or Madam, I Trust This Message Finds You Well. I Am In Citrix Workspace And When I Click The Desktop It Just Keeps Advising Starting The Desktop? I Have Re-Booted On Several Occasions And Still Can't Access The Desktop? Pleas....
Miguel - Taking longer to load, stuck in the Logon point page.
Diego - Can't connect to remote desktops (Virtual Computers non-reachable).
Ralph - Citrix is down company-wide for CHS, Inc..
Lalit - You need additional software to use this platform .
Kelly - I have no option to enter my username and login. it only shows an option stating "forgot password?". .
T - I can’t start my virtual desktop. When I click to open, it just loads a little while saying the desktop is opened, but I don’t see anything. Have retried and logged out and in multiple times.
Mae - The error shows that "Could now establish a connection to citrix" what should I do?.
Linda - Citrix is just not working properly!.
Martin - cannot process the request.
Paul - Workspace not starting. Site problems .
Rajeshwari - When trying to launch Citrix cloud, error message is popping up saying cannot complete your request..
Jerome - Performance low. Not possible te go online..
Przemek - Citrix isn't connecting me to my work VM. After mobile pass verification Citrix freezes - a blank screen apperars with no movement on the page..
Mak - Can't login to the my computer..
Sakshi - The files are getting downloaded but when I open. it's not opening.
Nicole - Cannot connect- keep receiving a timeout error.
Pavan - Not able to connect to citrix.
CJ - unable to log in to Citrix!.
Cassie - Keeps disconnecting and freezing .
Suraj - Not able to connect to VDI through Citrix.
Dima - https://www.citrix.com/account/ shows Bad Gateway.
JoeBob - Everything but the main page is bad gateway error.
J - Everytime I go to the download page is just says bad gateway. .
Aditya - Unable to access the hosted desktop via Citrix. Stuck on 'opening the resource'.
Rodrigo - Unable to connect to the server.
alex - citrix losing connection every 5-30 seconds.
Manikandan - Citrix Workspace login issues.
Durgesh - Citrix website not open its taking long time.
Antigoni - Stating- “ you cannot log on at this time”.
Component | Status | Details |
---|---|---|
Citrix Cloud Services status | OK | View details |
Platform Services status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Citrix. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Citrix provides a suite of services including cloud computing, desktop as a service (DaaS), SD-WAN management, endpoint management, and identity authentication across various global regions.
Monitoring Citrix since April 2023
Tracking 67 Citrix services and regions
10 incidents in 2025
IsDown is a status page aggregator that monitors if Citrix and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Citrix, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Citrix (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Citrix's 67 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Citrix and other services.
IsDown checks Citrix official status page for major/minor outages or downtimes. A major outage is when Citrix experiences a critical issue that severely affects one or more services/regions. A minor incident is when Citrix experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Citrix outage, we send you an alert and update your dashboard and status page.
Citrix and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Citrix status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Citrix and all their 67 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Citrix but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for FreeNot only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Citrix and other services.
Start Monitoring for FreeIsDown integrates with 20+ tools. Connect the status of Citrix and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for FreeCreate a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Citrix down?'
Start Monitoring for FreeWhile Downdetector relies on user-submitted reports to detect Citrix outages, IsDown monitors Citrix's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
Features |
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Downdetector |
---|---|---|
Official Citrix status page monitoring with real-time incident details. | ||
Monitor 4,522+ services including Citrix in a single dashboard. | ||
Instant Citrix outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
Combined monitoring of Citrix official status and user-reported issues. | ||
Maintenance feed for Citrix | ||
Granular alerts filtering by Citrix components and regions. |
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Citrix is down. You can check Citrix status and incident details on the top of the page. IsDown continuously monitors Citrix official status page every few minutes. In the last 24 hours, there were 1 outages reported.
Citrix seems to be having problems. You can check Citrix status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Citrix might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Citrix official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Citrix last outage was on October 21, 2025 with the title "End-users using connector less deployment may be experiencing issues while trying to launch application/s"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Citrix and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Citrix is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Citrix's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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