Check if Optimove is down, official outages, user-reported issues, and outages map.
Optimove is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
See what users are saying about Optimove issues that impacted them and how they are affected by the outage.
Ted - Optimove is currently experiencing a full outage across all environments. Our technical teams have identified the issue and are actively working to resolve it. The incident involves a third-party service provider, and we are coordinating closely with them. Please be aware that all campaigns are....
In the last 90 days, Optimove had 14 incidents (2 major outages and 12 minor incidents) with a median duration of 3 hours 36 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
IsDown has tracked 139 incidents since started monitoring Optimove status in November 2023. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Optimove outages and also issues that we're started by a spike in crowdsource reports.
| Title | Started At | Duration |
|---|---|---|
|
We are investigating delays in the Batch Update process affecting some EU tenants. As a result, s...
|
Jan 07, 2026 at 11:04 AM UTC
|
about 3 hours |
|
We are investigating delays in the Batch Update process affecting some EU tenants. As a result, s...
|
Jan 05, 2026 at 12:57 PM UTC
|
about 4 hours |
|
We are investigating an issue impacting scheduled campaign execution in both EU and US regions. C...
|
Dec 30, 2025 at 10:06 AM UTC
|
about 5 hours |
|
We are investigating an issue causing BI reports in the Optimove application to not reflect the l...
|
Dec 29, 2025 at 10:20 AM UTC
|
about 2 hours |
|
We are investigating an issue causing OptiMail metrics to be missing or not updating for some cus...
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Dec 28, 2025 at 08:59 AM UTC
|
about 3 hours |
|
We are investigating delays in the Batch Update process affecting some EU tenants. As a result, s...
|
Dec 27, 2025 at 09:01 AM UTC
|
about 1 hour |
|
We are currently experiencing errors leading to delays and failures in Facebook campaign executio...
|
Dec 21, 2025 at 02:40 PM UTC
|
about 3 hours |
|
Real-time trigger campaigns that rely on server-side events are currently not triggering as expec...
|
Dec 14, 2025 at 06:31 PM UTC
|
about 4 hours |
|
Some customers are experiencing slow performance and loading issues when working in the Optimove ...
|
Nov 26, 2025 at 05:21 PM UTC
|
about 3 hours |
|
We are currently experiencing errors leading to delays and failures in campaign execution. As a r...
|
Nov 18, 2025 at 07:44 AM UTC
|
1 day |
IsDown aggregates scheduled maintenances for Optimove. Currently, there are 2 more maintenances scheduled.
Scheduled for February 02, 2026 at 11:30 AM UTC · until 12:30 PM UTC
Optimove ETL infrastructure is getting updated. During this upgrade, Optimoves ETL stage in the batch process will have reduced performance. Some tenants might experience delay in batch update process completion, which could delay campaign execu...
Scheduled for February 03, 2026 at 01:00 PM UTC · until 02:00 PM UTC
Optimove ETL infrastructure is getting updated. During this upgrade, Optimoves ETL stage in the batch process will have reduced performance. Some tenants might experience delay in batch update process completion, which could delay campaign execu...
IsDown has maintained continuous monitoring of Optimove, a CRM & Sales Enablement solution, since November 2023. Our database contains 139 documented incidents from the past 2 years, giving us deep insight into Optimove's reliability patterns and typical resolution times. We parse Optimove's official status page across all 36 components and 13 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.
When Optimove experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.
Engineering and operations teams rely on IsDown to monitor Optimove and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.
Every few minutes we check the status page of Optimove (and 5,420+ other services) for issues. We collect the status and outage information across all 36 Optimove components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.
Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Optimove and other services, focusing only on those affecting your business.
IsDown checks Optimove official status page for major/minor outages or downtimes. A major outage is when Optimove experiences a critical issue that severely affects one or more services/regions. A minor incident is when Optimove experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Optimove outage, we send you an alert and update your dashboard and status page.
Optimove and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Optimove status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Optimove publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Optimove and all their 36 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Optimove but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.
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Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Optimove and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Optimove and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Optimove down?'
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Need similar to Downdetector Optimove alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Optimove outages, IsDown monitors Optimove's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Optimove status page monitoring with real-time incident details. | ||
| Monitor 5,420+ services including Optimove in a single dashboard. | ||
| Instant Optimove outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Optimove official status and user-reported issues. | ||
| Maintenance feed for Optimove | ||
| Granular alerts filtering by Optimove components and regions. |
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Optimove isn't down. You can check Optimove status and incident details on the top of the page. IsDown continuously monitors Optimove official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Optimove is currently operational. You can check Optimove status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Optimove being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Optimove official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Optimove last outage was on January 07, 2026 with the title "EU – Batch Update Process – Delays in Scheduled Campaign Processing"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Optimove and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Optimove is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Optimove's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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