Check if Optimove is down, official outages, user-reported issues, and outages map.
Optimove is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Optimove status data.
IsDown has tracked 125 incidents since started monitoring Optimove status in November 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 16, 2025
06:49 PM CEST
|
Minor
Some customers sending Optimail marketing campaigns may have experienced delays.
Campaigns are se...
|
about 1 hour |
Oct 07, 2025
11:34 AM CEST
|
Minor
We are currently investigating an issue affecting the Optimove site.
Multiple pages that are rel...
|
about 8 hours |
Sep 19, 2025
08:56 AM CEST
|
Minor
We are investigating elevated errors in our batch update process. Specifically, we are facing an ...
|
about 7 hours |
Sep 11, 2025
11:36 AM CEST
|
Minor
We are investigating an issue affecting the Optimove site where Mission control and Campaign Bui...
|
about 1 hour |
Sep 01, 2025
11:49 AM CEST
|
Minor
We are currently investigating an issue affecting the Optimove site. Target Group details and lis...
|
about 1 hour |
Aug 25, 2025
08:23 AM CEST
|
Major
We are currently investigating errors and unavailability affecting our SFTP service. The issue im...
|
about 1 hour |
Jul 30, 2025
01:52 PM CEST
|
Major
We are working to resolve an issue affecting access to Opti-x for some Optimove core provisioned ...
|
4 days |
Jul 10, 2025
09:48 AM CEST
|
Minor
We have Identified and working on recovering from elevated errors in our batch update process. Th...
|
about 2 hours |
Jun 13, 2025
09:24 AM CEST
|
Minor
We received reports of increased issues with some Optimal templates with the visual editor, and w...
|
about 1 hour |
Jun 12, 2025
08:30 PM CEST
|
Major
We are currently investigating an issue where some users are unable to log in. Our team is active...
|
about 7 hours |
Ted - Optimove is currently experiencing a full outage across all environments. Our technical teams have identified the issue and are actively working to resolve it. The incident involves a third-party service provider, and we are coordinating closely with them. Please be aware that all campaigns are....
IsDown aggregates scheduled maintenances for Optimove. Currently, there are 2 more maintenances scheduled.
Scheduled for October 27, 2025 at 11:00 AM CET · until 12:00 PM CET
Optimove infrastructure is being updated to enhance reliability. During this upgrade, some Optimove Batch services will have degraded performance for up to 20 minutes, leading to possible delays in completing the batch process.
Scheduled for November 03, 2025 at 11:00 AM CET · until 12:00 PM CET
Optimove infrastructure is being updated to enhance reliability. During this upgrade, some Optimove Batch services will have degraded performance for up to 20 minutes, leading to possible delays in completing the batch process.
Component | Status |
---|---|
Europe | OK |
USA | OK |
Campaigns Channels | OK |
Auth0 User Authentication | OK |
Auth0 Management API | OK |
Auth0 User Authentication | OK |
Auth0 Management API | OK |
SendGrid API | OK |
SendGrid Email Activity | OK |
SendGrid API v3 | OK |
SendGrid API v2 | OK |
SendGrid SMTP | OK |
SendGrid Marketing Campaigns | OK |
Services commonly monitored together with Optimove and alternatives
Customer relationship management software that automates targeted marketing campaigns, tracks customer behavior, and offers API integration for personalized customer interactions.
Monitoring Optimove since November 2023
Tracking 36 Optimove services and regions
28 incidents in 2025
Optimove isn't down. You can check Optimove status and incident details on the top of the page. IsDown continuously monitors Optimove official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Optimove is currently operational. You can check Optimove status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Optimove being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Optimove official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Optimove last outage was on October 16, 2025 with the title "Optimail Campaign Delivery Delays"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Optimove and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Optimove is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Optimove's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Optimove with maximum flexibility
IsDown monitors Optimove for major outages. A major outage is when Optimove experiences a critical issue that severely affects one or more services/regions. When Optimove marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Optimove status page for minor outages. A minor outage is when Optimove experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Optimove status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Optimove publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Optimove and all their 36 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Optimove and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
14-day free trial · No credit card required · No code required