Outage in 360dialog
Some disruptions to Cloud and On-Premise API messaging
Resolved Minor
April 03, 2024 - Started almost 2 years ago
- Lasted about 4 hours
Incident Report
Meta has identified an issue that is currently disrupting messaging for Cloud and On-Premise numbers: u003chttps://metastatus.com/whatsapp-business-apiu003e We are currently waiting on the META engineering team to provide more updates
Components affected
360dialog Embedded Signup 360dialog Meta / Facebook WhatsApp Business API (Message Delivery) 360dialog WhatsApp Business Account Management (FB Business Manager)Need to monitor 360dialog outages?
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Latest Updates ( sorted recent to last )
IDENTIFIED
almost 2 years ago - at 04/03/2024 06:59PM
Meta has identified an issue that is currently disrupting messaging for Cloud and On-Premise numbers: u003chttps://metastatus.com/whatsapp-business-apiu003e We are currently waiting on the META engineering team to provide more updates
MONITORING
almost 2 years ago - at 04/03/2024 09:06PM
META has updated the incident and now the issue is resolved for Cloud API, we will monitor its performance in the meantime. The disruption remains for On-premise integrations and we are still expecting more details from the META engineering team: u003chttps://metastatus.com/whatsapp-business-apiu003e
MONITORING
almost 2 years ago - at 04/03/2024 09:32PM
The fix for the major disruption impacting message delivery on Cloud and On-Premise API has been deployed by Meta and this issue is now mitigated as of April 03, 2024, 08:45 PM UTC. We are monitoring this situation. Thank you for your patience.
Latest 360dialog outages
Meta incident - Webhook registration failing for newly created numbers - about 5 hours ago
Meta incident - Meta reported disruptions impacting Onboarding and Offboarding WhatsApp Coexistence users - about 1 month ago
Some disruptions to WhatsApp API Messaging Service - 2 months ago
[Intercom Incident] - Delayed Chat Support responses - 3 months ago
Some disruptions to 360dialog Hub - 4 months ago
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