Outage in 8x8

Issues accessing VCC Configuration Manager and Agent Workspace

Resolved Minor
January 23, 2023 - Started over 2 years ago - Lasted 35 minutes
Official incident page

Incident Report

Dear Customer, We are aware that you might have experienced issues accessing Agent Workspace and VCC Configuration Manager.  Please be assured we are doing our very best to minimize disruption time. We apologize for the inconvenience that this may have caused. 8x8 Support Team
Components affected
8x8 BC2 8x8 Contact Center SK1 8x8 Contact Center ON1 8x8 CA2 8x8 BC1 8x8 CA1 8x8 Americas 8x8 Contact Center

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Latest Updates ( sorted recent to last )
INFORMATIONAL over 2 years ago - at 01/23/2023 12:51PM

Dear Customer,

We are aware that you might have experienced issues accessing Agent Workspace and VCC Configuration Manager.  Please be assured we are doing our very best to minimize disruption time.

We apologize for the inconvenience that this may have caused. 8x8 Support Team

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