Outage in 8x8

8x8 Admin Console not loading

Resolved Minor
March 13, 2023 - Started over 2 years ago - Lasted about 1 hour

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Outage Details

8x8 is investigating issues with some logins not successfully completing to the 8x8 Admin Console. We will provide an update if confirmed as a service impacting issue. 
Components affected
8x8 Admin Console (AC) 8x8 Service portals 8x8 Americas 8x8 SSO
Latest Updates ( sorted recent to last )
INFORMATIONAL over 2 years ago - at 03/13/2023 03:49PM

8x8 is investigating issues with some logins not successfully completing to the 8x8 Admin Console. We will provide an update if confirmed as a service impacting issue. 

INFORMATIONAL over 2 years ago - at 03/13/2023 04:00PM

8x8 has confirmed intermittent login failures to 8x8 Web services including the Admin Console, 8x8 Work Web, and 8x8 Contact Center logins. We are currently investigating and will provide updates as they occur. 

INFORMATIONAL over 2 years ago - at 03/13/2023 04:02PM

Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available. 

MONITORING over 2 years ago - at 03/13/2023 04:23PM

8x8 has observed full restoration to logins. Logins are no longer intermittent and we are now monitoring to ensure stability. 

Latest 8x8 outages

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Agent Workspace login issues - US - about 2 months ago

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