Outage in 8x8

NA20 Inbound calling issues

Resolved Minor
March 20, 2023 - Started over 2 years ago - Lasted about 1 hour

Incident Report

8x8 is investigating reports with some NA20 customer experiencing calls failing to complete on inbound calls.  8x8 is currently looking into the issue and updates will be provided as they become available. 

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Latest Updates ( sorted recent to last )
INFORMATIONAL over 2 years ago - at 03/20/2023 02:40PM

8x8 is investigating reports with some NA20 customer experiencing calls failing to complete on inbound calls.  8x8 is currently looking into the issue and updates will be provided as they become available. 

INVESTIGATING over 2 years ago - at 03/20/2023 03:12PM

8x8 has narrowed the investigation to a select number of tenants on this platform. If you are experiencing issues with inbound calls to your NA20 tenant please contact support to continue troubleshooting. We are continuing to investigate with the identified customers. 

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