Outage in 8x8
Contact center Email Pulling into queues from Microsoft hosted email
Resolved Minor
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Outage Details
8x8 is experiencing some issues with pulling Microsoft exchange hosted email boxes into 8x8 Contact Center tenants. We are currently investigating and will provide updates as they become available.
Components affected
8x8 All Other Services 8x8 All Other Services 8x8 All Other Services 8x8 APAC 8x8 Americas 8x8 EMEALatest Updates ( sorted recent to last )
INFORMATIONAL
about 2 years ago - at 08/05/2023 02:29AM
8x8 is experiencing some issues with pulling Microsoft exchange hosted email boxes into 8x8 Contact Center tenants. We are currently investigating and will provide updates as they become available.
INFORMATIONAL
about 2 years ago - at 08/05/2023 03:22AM
Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available.
IDENTIFIED
about 2 years ago - at 08/05/2023 04:12AM
8x8 has identified the issue and is currently in process of applying a correction to restore email pulling. We'll provide an update once this process is complete.
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