Outage in 8x8

Outbound 8x8 Work faxes giving error message

Resolved Minor
October 18, 2023 - Started about 1 year ago - Lasted 43 minutes
Official incident page

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Outage Details

8x8 is investigating reports of 8x8 Work internet fax users getting various error messages when attempting to send outbound faxes when using the 8x8 Work Desktop application. We'll provide updates as they become available. 
Latest Updates ( sorted recent to last )
INFORMATIONAL about 1 year ago - at 10/18/2023 06:58PM

8x8 is investigating reports of 8x8 Work internet fax users getting various error messages when attempting to send outbound faxes when using the 8x8 Work Desktop application. We'll provide updates as they become available. 

INFORMATIONAL about 1 year ago - at 10/18/2023 07:15PM

In addition to being unable to send outbound faxes, the 8x8 Admin Console is unable to load user fax settings and also the numbers page due to the impact to fax service. Our engineers are currently working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available. 

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