Outage in 8x8

Getting VM with no VM transcription

Resolved Minor
June 04, 2024 - Started 7 months ago - Lasted about 1 hour
Official incident page

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Outage Details

8x8 is investigating the Customer's reports of incoming voicemails left on 8x8 Work extensions and email, not including the Voicemail transcription.  We are currently investigating and will provide updates as they become available.
Components affected
8x8 All Other Services 8x8 Americas
Latest Updates ( sorted recent to last )
INFORMATIONAL 7 months ago - at 06/04/2024 07:53PM

8x8 is investigating the Customer's reports of incoming voicemails left on 8x8 Work extensions and email, not including the Voicemail transcription.  We are currently investigating and will provide updates as they become available.

INFORMATIONAL 7 months ago - at 06/04/2024 08:12PM

Our engineers are working to resolve the issue as soon as possible. We will continue to provide updates as they become available. 

INFORMATIONAL 7 months ago - at 06/04/2024 08:33PM

8x8 engineers continue to work towards resolution of the issue. We will continue to provide updates as they become available and we apologize for the inconvenience. 

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