Outage in 8x8

8x8 Support portal not loading: https://support-portal.8x8.com/

Resolved Minor
June 18, 2024 - Started 5 months ago - Lasted 13 minutes
Official incident page

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Outage Details

8x8 is aware of it's support portal at https://support-portal.8x8.com/ currently not successfully loading. We are aware of the issue and will provide updates as they become available. All 8x8 Admin Console and Contact Center product portals are available as normal. Customers can still contact 8x8 Support via chat, case and phone as normal as well. Your My 8x8 Portal for self service case creation and updates is also available as normal.USFrom within the US: 1-888-898-8733When prompted, press 1For General Support press 1For Technical Support press 2For Billing press 3For Number Porting press 4From outside the US: 1-408-687-4120Non-US RegionalAustralia: +61 1300 088 917 (+61 1800 648 574)New Zealand: +64 (0)800 452 545UK: +44 207 096 6060France:  +33 1 57 96 03 61Japan: +81 3-4578-9032 Thailand: +66 2 026 8209Philippines: +63 2 8271 3494Singapore: +65 3158 8675
Latest Updates ( sorted recent to last )
INFORMATIONAL 5 months ago - at 06/18/2024 04:20PM

8x8 is aware of it's support portal at https://support-portal.8x8.com/ currently not successfully loading. We are aware of the issue and will provide updates as they become available. All 8x8 Admin Console and Contact Center product portals are available as normal. Customers can still contact 8x8 Support via chat, case and phone as normal as well. Your My 8x8 Portal for self service case creation and updates is also available as normal.USFrom within the US: 1-888-898-8733When prompted, press 1For General Support press 1For Technical Support press 2For Billing press 3For Number Porting press 4From outside the US: 1-408-687-4120Non-US RegionalAustralia: +61 1300 088 917 (+61 1800 648 574)New Zealand: +64 (0)800 452 545UK: +44 207 096 6060France:  +33 1 57 96 03 61Japan: +81 3-4578-9032 Thailand: +66 2 026 8209Philippines: +63 2 8271 3494Singapore: +65 3158 8675

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