Outage in 8x8

8x8 Meetings quality issues - South America

Resolved Minor
July 16, 2024 - Started 12 months ago - Lasted about 1 hour
Official incident page

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Outage Details

8x8 is currently investigating a performance issue with the 8x8 Meetings service in the South American region, which may cause quality issues. We are working on resolving the issue, and updates will be provided as they become available. 
Components affected
8x8 WorkM (VOM) 8x8 Endpoints 8x8 WorkD (VOD) 8x8 Work Calling 8x8 Americas
Latest Updates ( sorted recent to last )
INVESTIGATING 12 months ago - at 07/16/2024 11:19AM

8x8 is currently investigating a performance issue with the 8x8 Meetings service in the South American region, which may cause quality issues. We are working on resolving the issue, and updates will be provided as they become available. 

IDENTIFIED 12 months ago - at 07/16/2024 11:33AM

8x8 has identified the issue impacting the 8x8 Meetings service in the South American region, which may be causing quality issues. We continue working on resolving the issue and updates will be provided as they become available.

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