Outage in 8x8

8x8 Meetings media performance issues

Resolved Minor
July 25, 2024 - Started 5 months ago - Lasted about 19 hours
Official incident page

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Outage Details

8x8 Is currently investigating an issue with the 8x8 Meetings service where the symptom is choppy media and performance issues. We are working on resolving the issue and updates will be provided as they become available.
Latest Updates ( sorted recent to last )
INVESTIGATING 5 months ago - at 07/25/2024 11:45AM

8x8 Is currently investigating an issue with the 8x8 Meetings service where the symptom is choppy media and performance issues. We are working on resolving the issue and updates will be provided as they become available.

IDENTIFIED 5 months ago - at 07/25/2024 12:20PM

8x8 has identified the issue impacting the 8x8 Meetings service causing the performance issues such as choppy media. We continue working on resolving the issue and updates will be provided as they become available.

IDENTIFIED 5 months ago - at 07/25/2024 01:36PM

Our engineers continue working to resolve the issue as a matter of urgency. We will continue to provide updates as they become available. 

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