Outage in 8x8

8x8 Analytics unaccessible

Resolved Minor
November 25, 2024 - Started 27 days ago - Lasted about 3 hours
Official incident page

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Outage Details

8x8 is currently investigating reports of 8x8 Analytics being unaccessible, getting a 500 server error. We are currently investigating and will provide more details once we have more details. 
Components affected
8x8 Analytics 8x8 Americas
Latest Updates ( sorted recent to last )
INVESTIGATING 27 days ago - at 11/25/2024 12:32PM

8x8 is currently investigating reports of 8x8 Analytics being unaccessible, getting a 500 server error. We are currently investigating and will provide more details once we have more details. 

IDENTIFIED 27 days ago - at 11/25/2024 12:57PM

8x8 has identified the issue impacting Analytics. We are now working to resolve this issue. We will continue to provide updates as they become available and we apologize for the inconvenience.

IDENTIFIED 27 days ago - at 11/25/2024 01:23PM

Our engineers are currently working to resolve the issue. We will continue to provide updates as they become available.

MONITORING 27 days ago - at 11/25/2024 02:21PM

We are now seeing the service as being restored and working as normal. We will be monitoring and a final update will be provided once we confirm full resolution.

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