Sangoma's Switchvox Cloud experienced high server load issues that prevented some users from accessing the admin panel for 2.4 hours. Engineers implemented a fix and monitored the system until the incident was fully resolved.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are aware that some users are unable to access the admin panel. Our engineers are working to investigate the cause and find a solution for these users.
Engineers are currently investigating current issues some users are having with Switchvox Cloud. We will continue to investigate and notify as soon as we have more information.
We have discovered an issue with high server load that is currently affecting Switchvox Cloud. Our engineering team is actively investigating the matter to determine if there is any user impact.
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