Outage in Sangoma
Service Issue - Switchvox Cloud
Resolved MinorIncident Report
Summary AI Generated
Sangoma's Switchvox Cloud experienced high server load issues that prevented some users from accessing the admin panel for 2.4 hours. Engineers implemented a fix and monitored the system until the incident was fully resolved.
We have discovered an issue with high server load that is currently affecting Switchvox Cloud. Our engineering team is actively investigating the matter to determine if there is any user impact.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 04/30/2026 06:30PM
This incident has been resolved.
MONITORING
9 days ago - at 04/30/2026 05:02PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 days ago - at 04/30/2026 04:31PM
We are aware that some users are unable to access the admin panel. Our engineers are working to investigate the cause and find a solution for these users.
INVESTIGATING
9 days ago - at 04/30/2026 04:23PM
Engineers are currently investigating current issues some users are having with Switchvox Cloud. We will continue to investigate and notify as soon as we have more information.
INVESTIGATING
9 days ago - at 04/30/2026 04:10PM
We have discovered an issue with high server load that is currently affecting Switchvox Cloud. Our engineering team is actively investigating the matter to determine if there is any user impact.
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