Third-Party Service Disruption – Xero

Xero has resolved the issue impacting customers. Xero is now stable and customers should be able to use the platform normally.

We are aware that some users may be experiencing difficulties accessing Xero. This is due to an ongoing incident on Xero's platform, which is unrelated to Actionstep system but may affect some features.

According to Xero's status page, their team has been working through a series of incidents stemming from a third-party hardware issue with AWS that impacted their platform. A fix has been implemented and Xero has reported that the platform is now stable, however a small number of customers may still be experiencing intermittent issues navigating Xero.

What this means for you:
If you rely on Xero for accounting or financial data, you may experience delays or errors when accessing the platform. Our systems are operating normally and are not the cause of this disruption.

What we're doing:
We are monitoring Xero's status page closely and will update this notice if the situation changes.

What you can do:
- Check Xero's status page for real-time updates - https://status.xero.com/
- Contact Xero Support via Xero Central if you need direct assistance - https://central.xero.com/

We apologise for any inconvenience this may cause and appreciate your patience while Xero works to fully restore service.