Outage in Actionstep
Performance degradation and 500 errors
Resolved MinorIncident Report
Summary AI Generated
Actionstep experienced API performance issues causing slowness and intermittent 500 errors for some users over a 5-hour period. The engineering team identified and investigated the root cause while the service remained degraded. The issue was fully resolved, with users advised to contact support if they continued experiencing problems.
Our team has identified an issue with our APIs causing slowness and intermittent 500 errors for some users.
Our engineering team is actively investigating the root cause and working toward a resolution. We will provide updates regularly until service is fully restored.
Regards,
Actionstep Support Team
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/22/2026 06:22AM
The root cause of this issue has now been resolved.
If you are still experiencing performance degradation and seeing 500 errors, please reach out to support@actionstep.com.
IDENTIFIED
4 days ago - at 05/22/2026 04:18AM
We are continuing to work on a fix for this issue.
IDENTIFIED
4 days ago - at 05/22/2026 01:25AM
Our team has identified an issue with our APIs causing slowness and intermittent 500 errors for some users.
Our engineering team is actively investigating the root cause and working toward a resolution. We will provide updates regularly until service is fully restored.
Regards,
Actionstep Support Team
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