Outage in Ada

Increased Latency in Ai Agent Performance

Resolved Major
June 10, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Need to monitor Ada outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Ada, and never miss an outage again.
Start Free Trial

Outage Details

Issue: Some Ai Agent are experiencing a longer than typical time to load initial conversation. In some cases conversations may fail to load to users. Who it affects: Currently the issue has been seen to affect generative ai agents.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 06/10/2025 06:10PM

This incident has been resolved.

MONITORING about 2 months ago - at 06/10/2025 05:41PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 06/10/2025 05:05PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 06/10/2025 04:55PM

We've observed that some declarative bots may experience increased latency or failure to load as well.

INVESTIGATING about 2 months ago - at 06/10/2025 04:52PM

Issue: Some Ai Agent are experiencing a longer than typical time to load initial conversation. In some cases conversations may fail to load to users.

Who it affects: Currently the issue has been seen to affect generative ai agents.

Latest Ada outages

Latency incident with generative and declarative - 3 days ago
Increased Latency in Chat Sessions - 27 days ago
Links shared by the AI agent are attempting to open within the chat frame, resulting in a ‘refused to connect’ error. - about 1 month ago
Voice Channel Unavailable in some ai agents - about 2 months ago
Increased Latency in Ai Agent Performance - about 2 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook