Outage in Ada

Increased Latency in Ai Agent Performance

Resolved Major
June 10, 2025 - Started 3 days ago - Lasted about 4 hours
Official incident page

Need to monitor Ada outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Ada, and never miss an outage again.
Start Free Trial

Outage Details

Issue: Some Ada bots are experiencing a longer than typical time to load initial conversation. In some cases conversations may fail to load to users. Who it affects: newly opened conversations may be impacted by this.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 06/11/2025 12:34AM

This incident has been resolved.

MONITORING 3 days ago - at 06/10/2025 10:18PM

Conversations are still loading as normal and we are continuing to monitor.

IDENTIFIED 3 days ago - at 06/10/2025 08:33PM

The conditions which trigger this behaviour has been identified and chats are loading as normal now.

INVESTIGATING 3 days ago - at 06/10/2025 08:29PM

Issue: Some Ada bots are experiencing a longer than typical time to load initial conversation. In some cases conversations may fail to load to users.

Who it affects: newly opened conversations may be impacted by this.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook