Outage in Ada

Investigating issues with Analytics

Resolved Minor
August 07, 2025 - Started 18 days ago - Lasted 35 minutes
Official incident page

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Outage Details

Some customers are experiencing issues loading the Topics and Automated Resolution reports. This is affecting Ada Dashboard users. We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes. We will continue to share status updates every 30 minutes.
Components affected
Ada Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 08/07/2025 01:45PM

This incident has been resolved.

MONITORING 18 days ago - at 08/07/2025 01:30PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 18 days ago - at 08/07/2025 01:14PM

Some customers are experiencing issues loading the Topics and Automated Resolution reports. This is affecting Ada Dashboard users.
We’re aware of the issue and our team is actively working on getting everything back to normal. We're sorry for the inconvenience this causes.
We will continue to share status updates every 30 minutes.

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