Outage in Ada
Voice channel outage
Resolved Major
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Outage Details
We’re investigating reports of users of our voice channel being unable to reach an AI Agent. Voice users may have issues connecting to AI Agent . Our engineers are working on it.
Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 09/10/2025 05:42PM
This incident has been resolved.
IDENTIFIED
8 days ago - at 09/10/2025 05:17PM
We are continuing to work on a fix for this issue.
MONITORING
8 days ago - at 09/10/2025 05:12PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 days ago - at 09/10/2025 04:58PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
8 days ago - at 09/10/2025 04:57PM
We’re investigating reports of users of our voice channel being unable to reach an AI Agent. Voice users may have issues connecting to AI Agent . Our engineers are working on it.
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