Outage in Ada

Conversation view Delay

Resolved Minor
November 12, 2025 - Started 11 days ago - Lasted about 15 hours
Official incident page

Incident Report

We are currently investigating reports of a delay in our dashboard conversation view - active/completed conversations are having a slight delay entering the dashboard view. We'll continue to provide updates every 30 minutes.
Components affected
Ada Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 11/13/2025 05:42AM

This incident has been resolved.

IDENTIFIED 10 days ago - at 11/13/2025 03:44AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 days ago - at 11/12/2025 08:01PM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 11/12/2025 07:31PM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 11/12/2025 07:01PM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 11/12/2025 06:30PM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 11/12/2025 06:00PM

We are continuing to investigate this issue.

INVESTIGATING 10 days ago - at 11/12/2025 05:27PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 11/12/2025 04:55PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 11/12/2025 04:25PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 11/12/2025 03:53PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 11/12/2025 03:20PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 11/12/2025 02:47PM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 11/12/2025 02:15PM

We are currently investigating reports of a delay in our dashboard conversation view - active/completed conversations are having a slight delay entering the dashboard view. We'll continue to provide updates every 30 minutes.

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