Outage in Ada
Delays in conversation updates
Resolved MinorIncident Report
We’re investigating reports of delays in updating the conversations view. Users may see slower-than-normal updates in this view. Our engineers are working on it. Next update will be in an hour.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 01/06/2026 01:25AM
This incident has been resolved.
IDENTIFIED
5 days ago - at 01/05/2026 10:32PM
The issue has been identified, and the team is working on implementing a fix.
INVESTIGATING
5 days ago - at 01/05/2026 09:01PM
We’re investigating reports of delays in updating the conversations view. Users may see slower-than-normal updates in this view. Our engineers are working on it. Next update will be in an hour.
Latest Ada outages
Intermittent Issues with Ada Chat Services - 4 days ago
Investigating issues with Ada Dashboard - 26 days ago
Delay in knowledge article updates - about 1 month ago
Investigating issues with Ada Voice service - about 1 month ago
Conversations update are delayed in conversation view - about 1 month ago
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