Outage in Aircall
Call Button Grayed Out, Unable to Place Calls
Resolved Major
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Outage Details
We are currently investigating an issue where the call button is grayed out and users are unable to place outbound calls from the Aircall app.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 09/05/2023 09:43PM
This incident has been resolved.
MONITORING
over 1 year ago - at 09/05/2023 09:30PM
A fix has been implemented by our service provider and we are monitoring the results.
Customers can reload the Aircall app and should see a green call button once again.
IDENTIFIED
over 1 year ago - at 09/05/2023 09:19PM
An issue with one of Aircall's service providers has been identified and a fix is being implemented.
INVESTIGATING
over 1 year ago - at 09/05/2023 09:06PM
We are currently investigating an issue where the call button is grayed out and users are unable to place outbound calls from the Aircall app.
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