Outage in Aircall
Google Authenticator Sign In Issues
Resolved MinorIncident Report
We are currently investigating sporadic occurrences of issues with Google Authenticator when users try to log in to the Desktop App.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
about 2 years ago - at 03/15/2024 11:31AM
A fix was deployed. Users should reload/restart the Desktop App before trying to Sign in using Google Authentication.
We are monitoring the results.
IDENTIFIED
about 2 years ago - at 03/15/2024 10:46AM
The situation has its cause in recent Google's changes to the Google Sign-in flow. Aircall is testing a solution, to be released shortly.
IDENTIFIED
about 2 years ago - at 03/15/2024 09:10AM
The issue has been identified and a fix is being prepared.
INVESTIGATING
about 2 years ago - at 03/15/2024 08:27AM
We are currently investigating sporadic occurrences of issues with Google Authenticator when users try to log in to the Desktop App.
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