Outage in Aircall
No Audio on Inbound/Outbound calls
Resolved MajorIncident Report
We are currently investigating an issue with Inbound and outbound calls connecting without an audio stream on the Aircall application.
Components affected
Aircall aircall.io website Aircall Apps Aircall Admin Dashboard Aircall IntegrationsNeed to monitor Aircall outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 07/29/2024 02:53AM
We are delighted to inform you that the problem regarding audio for Inbound/Outbound calls has been completely resolved. Our monitoring shows that the service is now operating normally, and we have confirmed a full recovery.
MONITORING
about 1 year ago - at 07/29/2024 02:30AM
A fix has been implemented for this issue and we are observing improvements.
INVESTIGATING
about 1 year ago - at 07/29/2024 02:04AM
We are continuing to investigate the issue with Inbound and outbound calls connecting without an audio stream on the Aircall application.
INVESTIGATING
about 1 year ago - at 07/28/2024 11:41PM
We are currently investigating an issue with Inbound and outbound calls connecting without an audio stream on the Aircall application.
Latest Aircall outages
AI Voice Agent Not Connecting to Calls - 3 days ago
Calls and Messages failing to connect - 4 days ago
Aircall App Instability - 5 days ago
Aircall App Instability - 5 days ago
Contacts component is not working properly - 24 days ago
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