Outage in Aircall

Calls Missing from the Call History in Aircall Desktop App

Resolved Minor
January 23, 2025 - Started 7 days ago - Lasted 18 minutes
Official incident page

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Outage Details

We have identified the root cause of an issue where some calls are not being displayed in the Call History of the Aircall Desktop app. Our team is working on implementing a fix to resolve this as quickly as possible. Updates will be provided here as they become available.
Components affected
Aircall Apps
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 01/23/2025 05:34PM

The issue causing some calls to not display in the Call History of the Aircall Desktop app has been resolved. The app should now function as expected, and all calls should appear in the Call History as intended.

To ensure the fix takes effect, you may need to close and reopen the Aircall Desktop app.

If you experience any further problems, please don’t hesitate to contact our support team.

IDENTIFIED 7 days ago - at 01/23/2025 05:19PM

We have identified the root cause of an issue where some calls are not being displayed in the Call History of the Aircall Desktop app. Our team is working on implementing a fix to resolve this as quickly as possible.

Updates will be provided here as they become available.

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