Outage in Aircall
Workspace Degraded Performance
Minor
May 13, 2025 - Started about 18 hours ago
Official incident page
Official incident page
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Outage Details
We are investigating the root cause of high loading times on Aircall Workspace, for a subset of users.
Latest Updates ( sorted recent to last )
MONITORING
about 17 hours ago - at 05/13/2025 10:25AM
The issue should be mitigated. If users continue to experience this issue, please refresh the Aircall Workspace app to ensure the fix takes effect.
IDENTIFIED
about 18 hours ago - at 05/13/2025 10:01AM
As a mitigation attempt, we disabled noise cancelling for Workspace users. Some of the impacted users may start noticing performance improvements. We continue to investigate and monitor the situation.
INVESTIGATING
about 18 hours ago - at 05/13/2025 09:32AM
We are investigating the root cause of high loading times on Aircall Workspace, for a subset of users.
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