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Outage in Aircall

Aircall App Freezing

Resolved Minor
August 11, 2025 - Started 8 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating an issue with the Aircall App freezing and not updating. Our team is actively working to identify the root cause and will share updates as soon as more information becomes available. We appreciate your patience and understanding.
Components affected
Aircall Apps

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/11/2025 09:33AM

The issue affecting the update of Apps has been fully resolved. Call status and Call controls are now correctly displayed. Some users might have needed to reload the App.

Thank you for your patience and understanding while we worked to restore full functionality.

MONITORING 8 months ago - at 08/11/2025 09:05AM

We are continuing to monitor the system recovery.

We recommend that impacted users reload the app (Ctrl+R on Windows and Command+R on macOS) to ensure the fix takes effect.

MONITORING 8 months ago - at 08/11/2025 08:52AM

A fix has been implemented for the issue. We are currently monitoring the platform to ensure stability and will provide a final update once we confirm full resolution.

INVESTIGATING 8 months ago - at 08/11/2025 08:49AM

We are currently investigating an issue with the Aircall App freezing and not updating. Our team is actively working to identify the root cause and will share updates as soon as more information becomes available. We appreciate your patience and understanding.

Latest Aircall outages

Call dropping in Germany - 15 days ago
Loading Issues - 2 months ago

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