Sign-in Redirect Issue on Aircall Workspace Desktop v1.8.1 (Windows)

The issue affecting Windows-based Aircall Workspace Desktop v1.8.1 users, where the application would not launch after sign-in, has been fully resolved.

If you continue to experience this issue, please clear your web browser’s cache and cookies, and also clear the application data for Aircall Workspace by right-clicking the Aircall Workspace icon in the Windows taskbar, selecting Debug Tools, and then choosing Clear Application Data.

We have been closely monitoring performance since implementing the fix and have not observed any further occurrences. Thank you for your patience while we worked to restore normal functionality.

A fix has been implemented for an issue experienced by Windows-based Aircall Workspace Desktop v1.8.1 users, who are unable to complete the sign-in process. After entering their username and password and selecting Open Desktop App, the application does not launch as expected.

To ensure the fix takes effect, please clear your web browser’s cache and cookies, and also clear the application data for Aircall Workspace. To do this, right-click the Aircall Workspace icon in the Windows taskbar, select Debug Tools, and then choose Clear Application Data.

We are closely monitoring the results and will provide additional updates as they become available.