Outage in Aircall

Analytics Dashboard, Live Monitoring Loading Delays

Resolved Minor
August 18, 2025 - Started 12 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are investigating an issue causing the Analytics section of the Aircall Dashboard to load slowly. Our team has identified the root cause and is working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 08/18/2025 08:19PM

The Analytics section and Live Monitoring+ in the Aircall Dashboard are now loading as expected. We appreciate your patience while we worked to restore normal performance.

MONITORING 12 days ago - at 08/18/2025 07:35PM

A fix has been implemented for the issues impacting the Analytics section and Live Monitoring+ in the Aircall Dashboard. We are monitoring performance to ensure the services are fully stabilized.

IDENTIFIED 12 days ago - at 08/18/2025 02:08PM

We continue to investigate performance issues affecting the Analytics section and Live Monitoring+ in the Aircall Dashboard. Users may experience slow loading or delays. Our team has identified the root causes and is working on implementing fixes.

IDENTIFIED 12 days ago - at 08/18/2025 01:35PM

We are investigating an issue causing the Analytics section of the Aircall Dashboard to load slowly. Our team has identified the root cause and is working on a fix.

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