Outage in Aircall

Analytics not displaying data

Resolved Major
September 02, 2025 - Started 1 day ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating reports of Analytics not displaying data. We will be providing feedback as soon as progress is made.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/02/2025 05:50PM

We have received positive feedback from our provider, and Analytics Dashboards are now loading correctly.

We appreciate your patience and understanding while we worked to restore normal functionality.

IDENTIFIED 1 day ago - at 09/02/2025 03:28PM

We are continuing to work on a potential fix with our provider for this issue.
We will update this incident as soon as more information becomes available

IDENTIFIED 1 day ago - at 09/02/2025 02:14PM

The issue has been identified and we are exploring a fix implementation.

INVESTIGATING 1 day ago - at 09/02/2025 02:08PM

We are currently investigating reports of Analytics not displaying data. We will be providing feedback as soon as progress is made.

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