Outage in Aircall

Contacts component is not working properly

Resolved Minor
September 29, 2025 - Started about 1 month ago - Lasted 27 minutes
Official incident page

Incident Report

We are investigating an issue where the contacts component is throwing a "Something went wrong" error

Need to monitor Aircall outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/29/2025 09:43AM

We have applied a fix and are observing a great recovery of our contacts component performance.
Past queries are being processed normally now.

MONITORING about 1 month ago - at 09/29/2025 09:29AM

A fix has been implemented, and we are observing recovery with contact search operations.

INVESTIGATING about 1 month ago - at 09/29/2025 09:19AM

We are investigating an issue where the contacts component is throwing a "Something went wrong" error

Latest Aircall outages

Call dropping - 6 days ago
Aircall App Instability - 15 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook