Outage in Akeneo

Duplicate rules might appear in the rule engine after execution

Resolved Minor
October 13, 2025 - Started 15 days ago - Lasted about 6 hours
Official incident page

Incident Report

Our technical team is currently investigating the issue and is currently working to mitigate and fix the behavior. Meanwhile, avoid manually launching the rules.

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 10/13/2025 08:07PM

The incident has been resolved.

MONITORING 15 days ago - at 10/13/2025 06:33PM

A fix has been implemented to remove the duplicate rules.
We are now monitoring the results.

IDENTIFIED 15 days ago - at 10/13/2025 02:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 15 days ago - at 10/13/2025 01:58PM

Our technical team is currently investigating the issue and is currently working to mitigate and fix the behavior.
Meanwhile, avoid manually launching the rules.

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