Outage in Akeneo
Workflow UI Freezing During Enrichment Operations
Resolved MinorIncident Report
Summary AI Generated
The Akeneo Workflow UI became completely unresponsive during enrichment operations starting at 12:30 UTC, affecting all users of the Workflow feature while API Workflow enrichment remained operational. The issue was identified and a fix was deployed, with the Workflow feature confirmed to be working normally after 2 hours of disruption.
Since 12:30 UTC, users are experiencing performance issues with the Workflow feature.
When performing enrichment operations, the Workflow UI may become completely unresponsive. All users of the Workflow feature are affected.
API Workflow enrichment remains operational.
We have identified the issue and are currently working on deploying the fix in production. We will update you within 60 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/23/2026 06:05PM
The fix has been deployed and we have confirmed that the Workflow feature is now working as expected.
We apologize for the disruption.
MONITORING
4 days ago - at 04/23/2026 05:45PM
A fix is being deployed for this issue and we are monitoring the results.
IDENTIFIED
4 days ago - at 04/23/2026 04:07PM
Since 12:30 UTC, users are experiencing performance issues with the Workflow feature.
When performing enrichment operations, the Workflow UI may become completely unresponsive. All users of the Workflow feature are affected.
API Workflow enrichment remains operational.
We have identified the issue and are currently working on deploying the fix in production. We will update you within 60 minutes.
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