Outage in AlayaCare
[AlayaCare Cloud ANZ] Data Exploration refresh issue
Resolved Minor
April 09, 2026 - Started 20 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
AlayaCare's Data Exploration module experienced a data refresh issue for 3.4 hours, causing the module to display outdated information instead of current data. The incident affected the AlayaCare Cloud Application in the ANZ region. The technical team investigated and resolved the data refresh problem.
We are experiencing an issue affecting AlayaCare's Data Exploration module, where data may not be displaying up to date information.
Our team is actively investigating and we will provide updates as soon as more information is available.
Thank you for your patience.
Our team is actively investigating and we will provide updates as soon as more information is available.
Thank you for your patience.
Components affected
AlayaCare Cloud Application - ANZTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
20 days ago - at 04/09/2026 11:05PM
We are experiencing an issue affecting AlayaCare's Data Exploration module, where data may not be displaying up to date information.
Our team is actively investigating and we will provide updates as soon as more information is available.
Thank you for your patience.
20 days ago - at 04/09/2026 11:34PM
Our team continues to investigate this issue to find a resolution as soon as possible.
Thank you for your patience.
20 days ago - at 04/10/2026 12:24AM
Team continue to investigate this issue with the data refresh.
We will provide an update as soon as possible.
20 days ago - at 04/10/2026 01:42AM
Team continue to investigate this issue with the data refresh.
We will provide an update as soon as possible.
Latest AlayaCare outages
[CAN] Production Service Disruption - 12 days ago
[AlayaCare Cloud ANZ] Data exploration service impairment - about 1 month ago
[AlayaCare Cloud ANZ] Issue with loading DE reports and dashboard - about 2 months ago
[AlayaCare Cloud ANZ] Data exploration service impairment - about 2 months ago
[AlayaCare Cloud ANZ] Production service impairment - 3 months ago
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