Outage in AlayaCare
AlayaCare Residential [Production] - SSO Logins
Resolved Minor
July 30, 2026 - Started 20 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
AlayaCare Residential (ANZ) experienced an SSO login issue lasting approximately 3.3 hours, preventing some users from accessing the application. The engineering team rolled back the platform to version 1.202.1 to resolve the issue, during which brief additional disruptions may have occurred.
We have identified an issue with AlayaCare Residential SSO and some users may be unable to log in.
Our team is actively investigating the issue and working to identify the cause. We will provide further updates as more information becomes available.
Our team is actively investigating the issue and working to identify the cause. We will provide further updates as more information becomes available.
Components affected
AlayaCare Residential - ANZTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
20 days ago - at 07/30/2026 11:57PM
We have identified an issue with AlayaCare Residential SSO and some users may be unable to log in.
Our team is actively investigating the issue and working to identify the cause. We will provide further updates as more information becomes available.
20 days ago - at 07/31/2026 01:26AM
Our Engineering team is rolling back AlayaCare Residential to version 1.202.1 as part of the ongoing investigation into the SSO login issue.
During this maintenance window, users may experience brief disruptions when accessing the application. We appreciate your patience and will provide further updates as more information becomes available.
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