Alibaba Cloud Outage History

A cooling system anomaly at Alibaba Cloud's Korea Zone B data center caused disruptions to Elastic Compute Service (ECS), Apsara File Storage NAS, and Elastic Block Storage (EBS) services. Engineers executed emergency shutdown procedures to protect affected cloud products and began migration operations. The cooling system was progressively restored, power was recovered, and cloud services underwent phased restoration.

Alibaba Cloud experienced an anomaly with Realtime Compute for Apache Flink management services in the Hangzhou and Shanghai regions, affecting console access and OpenAPI calls while job execution remained unimpacted. The incident also caused monitoring display and alert issues for some cloud database and network products, though instance operations continued normally. The 4-minute incident was actively addressed by Alibaba Cloud engineers.

On March 20, 2026, Alibaba Cloud experienced a network access abnormality in Zone B of the Indonesia (Jakarta) region affecting cross-domain and cross-zone public network connectivity. The incident impacted multiple services including ECS, OSS, SLB, EIP, PolarDB, AnalyticDB for MySQL, and Lindorm for approximately 4 minutes. Engineers intervened and fully recovered the affected devices, with ECS services being progressively restored afterward.