Outage in AlienVault

USM Anywhere Password Reset Issue - Cause Identified

Resolved Major

February 19, 2026 - Started about 1 month ago - Lasted 4 days
Official incident page

Incident Report

We have identified the cause of the issue with the USM Anywhere service. The service will be updated shortly to resolve the issue. Our technical team is working hard to resolve the issue. You can monitor the USM Anywhere status page (status.alienvault.cloud) for further developments. We will continue to send you additional information as we work to resolve the issue.

Components affected

AlienVault USM Anywhere Service

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 02/23/2026 03:34PM

This incident has been resolved.

MONITORING about 1 month ago - at 02/19/2026 07:32PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 02/19/2026 05:24PM

We have identified the cause of the issue with the USM Anywhere service. The service will be updated shortly to resolve the issue.

Our technical team is working hard to resolve the issue. You can monitor the USM Anywhere status page (status.alienvault.cloud) for further developments. We will continue to send you additional information as we work to resolve the issue.

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