Outage in AlienVault

Issue for USM Anywhere and USM Central in Dubai Region

Major

March 01, 2026 - Started 6 days ago
Official incident page

Incident Report

We are aware of an issue impacting customers deployed in the Dubai region. A power issue affecting one of the datacenters used by our cloud provider in the region is impacting our services.

Components affected

AlienVault USM Anywhere Service

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Latest Updates ( sorted recent to last )

IDENTIFIED about 19 hours ago - at 03/06/2026 09:58AM

Services continue to be impacted by incidents in 2 of the 3 availability zones for customers in the Dubai region. We do not have a timeline of when this will be resolved by AWS. It is highly recommended that customers redeploy in other European or Asia Pacific regions at this time.

IDENTIFIED 6 days ago - at 03/01/2026 04:03PM

The issue has been identified. We are waiting on a fix by our cloud provider.

INVESTIGATING 6 days ago - at 03/01/2026 04:02PM

We are aware of an issue impacting customers deployed in the Dubai region. A power issue affecting one of the datacenters used by our cloud provider in the region is impacting our services.

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