Outage in AlienVault

USM Anywhere Service Issue LevelBlue Agent

Resolved Major

March 16, 2026 - Started 12 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are aware of a potential issue with Events from LevelBlue Agent stop processing. impacting your services in instance. We are investigating the issue and will continue to provide timely updates as more information becomes available. Thank you for your attention and patience as we work on this issue.

Components affected

AlienVault USM Anywhere Service

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Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 03/16/2026 09:21PM

The incident is resolved. Thank you for your patience and we apologize for the disruption.

If your USM Anywhere is not functioning normally at this time, or you have additional questions please open a support ticket at https://success.alienvault.com to discuss the issue with a support representative.

MONITORING 12 days ago - at 03/16/2026 08:08PM

We believe the problem has been resolved. We will continue to monitor the situation and will declare the incident resolved when we are satisfied that the service has returned to normal.

If you are still having issues at this time, please open a support ticket at https://success.alienvault.com with support to discuss the issue with a support representative.

IDENTIFIED 12 days ago - at 03/16/2026 04:57PM

We are continuing to work on a fix for this issue.

IDENTIFIED 12 days ago - at 03/16/2026 04:56PM

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