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Outage in AlienVault

Service Alert: Delayed Alarm Synchronization

Resolved Minor
February 26, 2026 - Started about 2 months ago - Lasted about 10 hours
Official incident page

Incident Report

We are experiencing a technical hurdle that is preventing our analysts from updating alarm statuses in real-time across multiple instances. Active threat monitoring remains unaffected; however, the visibility of these updates in your portal may be temporarily delayed. Our engineering team is currently working on it.
Components affected
AlienVault USM Anywhere Service

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/27/2026 07:46AM

System are working fine now

MONITORING about 2 months ago - at 02/27/2026 12:34AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 02/27/2026 12:07AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 02/26/2026 09:26PM

We are experiencing a technical hurdle that is preventing our analysts from updating alarm statuses in real-time across multiple instances. Active threat monitoring remains unaffected; however, the visibility of these updates in your portal may be temporarily delayed. Our engineering team is currently working on it.

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