Outage in AlienVault
USM Anywhere Service Issue
Resolved MajorIncident Report
We are aware of a potential issue with Sensors offline, if you have been impacted and have not done so pls raise a case at the Success Center https://success.levelblue.com. Or email us at customercaresupport@levelblue.com with the details. We will provide the Support Case Number and the applicable steps required to resolve the Sensor Outage after an assessment.
Components affected
AlienVault USM Anywhere ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 07/01/2026 07:26PM
The incident is resolved. Thank you for your patience and we apologize for the disruption.
If your USM Anywhere is not functioning normally at this time, please open a support ticket at https://success.levelblue.com/s/ to discuss the issue with a support representative.
IDENTIFIED
about 2 months ago - at 06/05/2026 01:55PM
We are aware of a potential issue with Sensors offline, if you have been impacted and have not done so pls raise a case at the Success Center https://success.levelblue.com. Or email us at customercaresupport@levelblue.com with the details. We will provide the Support Case Number and the applicable steps required to resolve the Sensor Outage after an assessment.
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