Outage in AlienVault

USM Anywhere Service Issue - AWS-related incident

Resolved Major

May 08, 2026 - Started 20 days ago - Lasted about 12 hours
Official incident page

Incident Report

We have identified the cause of the issue with the USM Anywhere service. We are experiencing an AWS-related incident affecting some USM Anywhere and USM Central instances. Further information and updates to follow. Reference: AWS Health Dashboard. Our technical team is working hard to resolve the issue. You can monitor the USM Anywhere status page (status.alienvault.cloud) for further developments. We will continue to send you additional information as we work to resolve the issue.

Components affected

AlienVault USM Anywhere Service

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Latest Updates ( sorted recent to last )

RESOLVED 20 days ago - at 05/08/2026 10:05PM

All instances affected to this issue are working as expected right now

IDENTIFIED 20 days ago - at 05/08/2026 10:00AM

We have identified the cause of the issue with the USM Anywhere service. We are experiencing an AWS-related incident affecting some USM Anywhere and USM Central instances. Further information and updates to follow. Reference: AWS Health Dashboard.

Our technical team is working hard to resolve the issue. You can monitor the USM Anywhere status page (status.alienvault.cloud) for further developments. We will continue to send you additional information as we work to resolve the issue.

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