Outage in AlienVault

USM Anywhere Service Issue

Resolved Major

May 15, 2026 - Started 13 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware of a reported issue with Investigations are not displaying and the inability to create investigations Regions of impact EU-West-1 and EU-West-2 We are investigating the issue and will continue to provide timely updates as more information becomes available. Thank you for your attention and patience as we work on this issue.

Components affected

AlienVault USM Anywhere Service

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 05/15/2026 02:50PM

The incident is resolved. Thank you for your patience and we apologize for the disruption.
If your instance was impacted by this outage pls request a RCA in your Support Case.

If your USM Anywhere is not functioning normally at this time, please open a support ticket at https://success.alienvault.com to discuss the issue with a support representative.

IDENTIFIED 13 days ago - at 05/15/2026 02:01PM

We are aware of a reported issue with Investigations are not displaying and the inability to create investigations
Regions of impact EU-West-1 and EU-West-2
We are investigating the issue and will continue to provide timely updates as more information becomes available. Thank you for your attention and patience as we work on this issue.

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