Amazon status updated based on recent crowdsourced reports
Amazon is working normally
This chart shows the number of user-reported issues for Amazon service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Amazon is down. The map shows recent Amazon outages from around the world.
Top locations, last 24h:
See what users report when Amazon is down and how Amazon outages affect them.
Michelle - Amazon app not allowing to place orders. Canโt see previous orders etc. called customer service and they said they were having issues and try again in 24 hours..
Anon - No tracking, no reviews, no wish list -- much of system not working right now.
Websight will not load on tablet and can not log on with desktop..
An error occurred during a connection to www.amazon.com. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT.
amazon website not loading due to " Secure Connection Failed An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be veri....
Website wonโt open. I click on my Amazon link and all I get is a spinning wheel. Site wonโt load.
Amazon Website not loading.
James - Amazon website is unsecure and is unable to send/receive encrypted data..
Black screen in prime video and all other apps via Roku are working..
Michael - Cannot launch customer service chat... says there has been an error.
Dave - 2 orders have had delivory dates puhed later by several days a couple of times. Not typical of Amazon, wondering why..
Can not get through to chat needing assistance with an item and can not access support or customer service directly.
ellen - I can't get past ordering on Amazon. Someone used my account a few weeks ago and I changed password. Now you say password not correct and I changed it again. I can't get into buying my product. Please help I need these sinus bottles.
Cannot sign in to Amazon's website. Every time I click on "Sign In," a page renders stating there's "a problem on their end" with a message that says to go back. I cannot even chat with someone. And I have a delivery scheduled for today. Not good..
Amazon website shut down currently..
In the last 90 days, Amazon had 5 incidents with a median duration of 2 hours 32 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Full incident reports for recent Amazon outages, including timelines, affected components, and resolution details.
| Title | IsDown detected At | Duration |
|---|---|---|
|
Widespread Alexa service outage issues
Users report Alexa and Echo devices non-responsive or erratic since 6 PM on 5/7/26, including app...
|
May 08, 2026 at 01:01 AM UTC
Never acknowledged
|
about 2 hours |
|
Users report possible problems with Amazon
|
May 05, 2026 at 08:09 PM UTC
Never acknowledged
|
about 3 hours |
|
Widespread service outage on shopping platform
Users report most items as unavailable or removed from Prime; issues adding to or editing carts.
|
Mar 19, 2026 at 11:50 PM UTC
Never acknowledged
|
about 1 hour |
|
Service outage affecting checkout and tracking
Users report inability to checkout, place grocery orders, track packages, and backend system erro...
|
Mar 05, 2026 at 07:04 PM UTC
Never acknowledged
|
about 7 hours |
|
Amazon checkout and order display issues
Users report inability to complete purchases or view orders on Amazon.in due to errors related to...
|
Feb 27, 2026 at 02:50 PM UTC
Never acknowledged
|
about 8 hours |
|
Possible Outage Indicated by User Reports
|
Jan 06, 2026 at 08:32 PM UTC
Never acknowledged
|
36 minutes |
|
Possible Outage Indicated by User Reports
|
Oct 20, 2025 at 04:34 PM UTC
Never acknowledged
|
about 1 hour |
|
Possible Outage Indicated by User Reports
|
Oct 20, 2025 at 07:36 AM UTC
Never acknowledged
|
about 1 hour |
Teams that track Amazon status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
Amazon isn't down. You can check Amazon status and incident details on the top of the page. IsDown continuously monitors Amazon official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Amazon is currently operational. You can check Amazon status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Amazon being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Amazon official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
We don't have a record of Amazon last outage
IsDown has tracked 0 Amazon incidents since September 2025. When Amazon goes down, incidents typically resolve within 252 minutes.
Check the Amazon status at the top of this page. IsDown combines official status page data with user reports to show whether Amazon is down for everyone or if the issue is on your end.
IsDown and DownDetector help users determine if Amazon is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Amazon's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.