Check if Apple Music is down, official outages, user-reported issues, and outages map.
Apple Music is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 16 incidents for Apple Music since started monitoring Apple status in December 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Apple Music outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 20, 2025
06:25 AM CEST
|
Major
Users are experiencing a problem with Apple TV+. We are investigating and will update the status ...
|
about 2 hours |
|
May 20, 2025
05:19 AM CEST
|
Major
Users may be experiencing intermittent issues with this service. - Some users are affected
|
about 1 hour |
|
May 19, 2025
10:10 PM CEST
|
Major
Users may be experiencing intermittent issues with this service. - Some users are affected
|
28 minutes |
|
Apr 17, 2025
11:36 PM CEST
|
Major
Users are experiencing a problem with this service. We are investigating and will update the stat...
|
about 1 hour |
|
Apr 05, 2025
12:31 AM CEST
|
Major
Users are experiencing a problem with this service. We are investigating and will update the stat...
|
about 5 hours |
|
Mar 18, 2025
08:35 PM CET
|
Major
Users may be experiencing intermittent issues with this service. - Some users are affected
|
about 1 hour |
|
Nov 12, 2024
06:16 AM CET
|
Major
Users are experiencing a problem with this service. We are investigating and will update the stat...
|
about 3 hours |
|
Jul 24, 2024
02:03 AM CEST
|
Not Confirmed by Apple
Possible Outage Indicated by User Reports
|
35 minutes |
|
Apr 04, 2024
12:39 AM CEST
|
Major
Outage in App Store, Apple Arcade, Apple Books, Apple Fitness+, Apple Music, Apple Music Subscrip...
Users may be unable to sign in. - Some users are affected
|
about 1 hour |
|
Feb 28, 2024
01:00 AM CET
|
Minor
Users are experiencing a problem with this service. We are investigating and will update the stat...
|
about 1 hour |
See what users are saying about Apple Music issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Alan - I am being told to Merge my Apple Music . I have tried but nothing happens . I can play music but it won't add to playlist until I merge . but nothing happening ??.
Apple Music cannot connect.
All of my music is gone and it will not load.
My entire library is missing.
“Recently played” not working.
Jim - Apple Music account can’t be connected on my Amazon app and the Echo devices. Bluetooth access appears limited on Amazon Echo devices too. .
Abdul - Cannot Connect showing in both mac and iphone from morning i had restarted app and device also but still same issues.
Thomas - Can’t search for new songs.
Kyle - Not working with playlist and playing music .
Richard - not able to download music, says there is a temporary problem.
Charles - Some song not playing. Now all songs not playing .
Jason - No songs will play. Even download and already restarted phone. .
Jhamil - Wifi is fine, only thing thats not working is apple music. Constantly loading..
John - Apple Music on Xbox will not play any music. I can open the app, but it won't play any music..
Brandi - Nothing will play in my Apple Music app..
Gabe - Music isn’t unpausing and when I open the app the music is automatically paused .
Mark - unable to log in using web player, tried both firefox and chrome.
MC - I can't log in to Apple Music. It's telling me that authorization has failed..
Scott - getting server timeout error for the past 2 hours. .
A - Music gets loaded for a few seconds and then stops.
Bob - No sound. Any music stops after a few seconds. .
Rob - It isn't logging in and tells me I need to subscribe.
Austin - Whenever I open the app it says there’s it cannot connect. I tried WiFi and data but no luck! It also only shows my downloaded music .
Taylor - I have a playlist downloaded and it keeps undownloading and redownloading my music. .
Brendon - It keeps saying request timed out when playing a song .
William - I can't listen to any music. Also, my MacBook got stuck loading the cloud music library..
Eduardo - when I'm playing music or videos, it says randomly at any point "you don't have this downloaded in your device".
Liv - Songs not playing and skipping .
Igor - Doesn’t play songs that are supposed to be available in my region (Russia).
Lisa - App stopped working nov 6. Tried to reinstall and more issues trying to get into my account now..
Apple Music is a streaming service offering access to millions of songs, playlists, and radio stations, integrated with the Apple ecosystem.
Monitoring Apple since December 2022
Apple Music is part of Apple. Check the Apple's status.
6 incidents in 2025
Apple Music isn't down. You can check Apple Music status and incident details on the top of the page. IsDown continuously monitors Apple Music official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Apple Music is currently operational. You can check Apple Music status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Apple Music being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Apple Music official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Apple Music last outage was on October 20, 2025 with the title "Outage in App Store, Apple Music, Apple TV+"
IsDown and DownDetector help users determine if Apple is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Apple's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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