Outage in AskCody

Infrastructure maintenance

Resolved Minor
October 26, 2023 - Started over 1 year ago - Lasted 11 days
Official incident page

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Outage Details

Date: November 3rd, 2023 Maintenance window: We will be upgrading parts of our infrastructure to ensure continued reliability of our services. During this time you may experience intermittent disruptions of service and/or degraded performance levels. Service window for North America: EST 2 AM - 7 AM Service window for Europe & Australia: CET 5 PM - 10 PM
Components affected
AskCody Meeting Services Portal AskCody Mobile App (iOS) AskCody Visitor Management Portal AskCody Room Management Portal AskCody Data Collection AskCody Exchange Integration AskCody Exchange Integration AskCody Outlook Add-in AskCody Check-in kiosk AskCody Calendar Notification Service AskCody Outlook Add-in AskCody Room Management Portal AskCody Azure AD integration AskCody Outlook Add-in AskCody Room Displays AskCody Meeting Services Finance API AskCody Meeting Services Portal AskCody Room Displays AskCody Visitor Management Portal AskCody Meeting Services Finance API AskCody Calendar Notification Service AskCody Outgoing Email AskCody Meeting Dashboards AskCody Outlook Add-in AskCody Workplace Central AskCody Outlook Add-in AskCody Outlook Add-in AskCody Power BI Dashboard AskCody Check-in kiosk AskCody Meeting Dashboards AskCody Power BI Dashboard AskCody Active Directory Forwarding Service AskCody Mobile App (iOS) AskCody Workplace Central AskCody Azure AD integration AskCody Data Collection AskCody Active Directory Forwarding Service
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/06/2023 08:15AM

This incident has been resolved.

MONITORING over 1 year ago - at 10/26/2023 03:09PM

Date: November 3rd, 2023

Maintenance window: We will be upgrading parts of our infrastructure to ensure continued reliability of our services.
During this time you may experience intermittent disruptions of service and/or degraded performance levels.

Service window for North America: EST 2 AM - 7 AM

Service window for Europe & Australia: CET 5 PM - 10 PM

Latest AskCody outages

Degraded Performance - Services in delegate scenarios says: Meeting does not exist - about 1 month ago
[US] Partial outage - Management portal and Central - about 2 months ago
Europe: Degraded Performance - Azure AD synchronization - 3 months ago
Exchange online incident - 4 months ago
Global: Partial Outage - AskCody Central, Maps and mobile app. - 5 months ago

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