Outage in AskCody

Partial Outage on EU Platform

Resolved Minor
November 06, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Need to monitor AskCody outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including AskCody, and never miss an outage again.
Start Free Trial

Outage Details

Affected Users: All users Region: Outside of North America Since 8:00 CEST we have been experiencing a partial outage in the Management Portal and Outlook add-ins. Users may see a "Service unavailable" message, when trying to access these services. We have implemented a fix and are currently monitoring all previously affected Services. The next update will be provided at latest: 11:00 CEST, 06/11/2023
Components affected
AskCody Outlook Add-in AskCody Meeting Services Finance API AskCody Meeting Services Finance API AskCody Check-in kiosk AskCody Room Management Portal AskCody Exchange Integration AskCody Room Displays AskCody Mobile App (iOS) AskCody Outlook Add-in AskCody Azure AD integration AskCody Data Collection AskCody Outlook Add-in AskCody Outlook Add-in AskCody Exchange Integration AskCody Outlook Add-in AskCody Calendar Notification Service AskCody Meeting Services Portal AskCody Power BI Dashboard AskCody Twilio SMS gateway AskCody Meeting Dashboards AskCody Workplace Central AskCody Calendar Notification Service AskCody Azure AD integration AskCody Mobile App (iOS) AskCody Visitor Management Portal AskCody Visitor Management Portal AskCody Meeting Services Portal AskCody Meeting Dashboards AskCody Room Management Portal AskCody Outgoing Email AskCody Check-in kiosk AskCody Room Displays AskCody Workplace Central AskCody Outlook Add-in AskCody Power BI Dashboard AskCody Active Directory Forwarding Service AskCody Data Collection AskCody Active Directory Forwarding Service
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/06/2023 10:34AM

Since the fix we implemented, all services has been operational, and still are.
Therefore, this incident is now resolved.

MONITORING about 1 year ago - at 11/06/2023 08:38AM

After implementing the fix, the EU Platform has been operational.
We still continue to monitor the status, and will post a new update no later than 11:40 CEST.

MONITORING about 1 year ago - at 11/06/2023 08:14AM

Affected Users: All users
Region: Outside of North America

Since 8:00 CEST we have been experiencing a partial outage in the Management Portal and Outlook add-ins.
Users may see a "Service unavailable" message, when trying to access these services.

We have implemented a fix and are currently monitoring all previously affected Services.

The next update will be provided at latest: 11:00 CEST, 06/11/2023

Latest AskCody outages

Europe: Degraded Performance - Azure AD synchronization - 5 days ago
Exchange online incident - 27 days ago
Global: Partial Outage - AskCody Central, Maps and mobile app. - 2 months ago
Europe: Major Outage - 3 months ago
Europe: Degraded Performance - 4 months ago

Be the first to know when AskCody and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE