Outage in Authorize.net

Discover Card Authorization Issue

Resolved Minor
February 06, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Authorize.net is aware of an issue that is currently affecting Discover card authorizations. We are investigating the cause and working urgently to resolve the issue. Impact: Users may experience issues with transactions receiving Response To Customer (RTC) 20 Reported Start Time: 19:06 GMT on 02/06/2023 Next Update: Within 30 minutes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center
Components affected
Authorize.net Elavon Authorize.net TSYS Acquiring Solutions Authorize.net Chase Paymentech Solutions
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/06/2023 11:33PM

The issue affecting Discover Card authorizations has now been fully resolved.

Reported Start Time: 19:06 GMT on 02/06/2023
Reported End Time: 21:47 GMT on 02/06/2023

Impact: Customers are now able to use Authorize.net as normal.

Next Update: No further updates, issue resolved.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

MONITORING almost 2 years ago - at 02/06/2023 10:07PM

A fix has been implemented by Discover Card and we are monitoring closely to ensure the issue is resolved.

Impact: The issue has been mitigated and customers are now able to use Authorize.net as expected.

Reported Start Time: 19:06 GMT on 02/06/2023

Next Update: As current status changes.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

INVESTIGATING almost 2 years ago - at 02/06/2023 09:34PM

Authorize.net remains engaged on an issue that is currently affecting Discover card authorizations.
We are continuing to investigating the cause and are working urgently to resolve the issue.

Impact: Users may experience issues with transactions receiving Response To Customer (RTC) 20.

Reported Start Time: 19:06 GMT on 02/06/2023

Next Update: As status changes.

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

INVESTIGATING almost 2 years ago - at 02/06/2023 08:33PM

Authorize.net is aware of an issue that is currently affecting Discover card authorizations.
We are investigating the cause and working urgently to resolve the issue.

Impact: Users may experience issues with transactions receiving Response To Customer (RTC) 20

Reported Start Time: 19:06 GMT on 02/06/2023

Next Update: Within 30 minutes

We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.

Authorize.net Support Center

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